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March 01, 2025

Ensure uninterrupted patient care: Help your Medicaid patients avoid a lapse in coverage

Your UnitedHealthcare Community Plan of New York (Medicaid) patients may need to renew their coverage. Affected members should have received a redetermination packet from The NY State of Health, notifying them that they need to reapply (this typically happens every 12 months). If a patient misses the renewal date, their coverage may end.

 

How you can help

Renewing helps ensure these members can continue to receive services through your office. Please remind your patients to complete and return their redetermination packet as soon as possible.

 

Member resources

Members can visit the New York recertification page for complete details on what they need to know and do, and where they can go if they need more information.

 

We’re here to help

If you have questions, please contact your provider advocate. Thank you for helping support your patients during the Medicaid redetermination period.

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