Prepare for GEHA member transition to UMR
On Jan. 1, 2025, GEHA transitioned from UnitedHealthcare Shared Services to full-service UMR operations.
While this means that UMR will provide administrative support for the GEHA plans, the portal and all associated services will continue to be GEHA-branded. UMR will continue to provide the UnitedHealthcare-contracted Choice Plus or Select Plus networks to support GEHA and its members with a simplified and streamlined approach to their GEHA benefits.
What this means for you
You will continue to log in to the GEHA portal and use your One Healthcare ID to access tools and resources. As of Jan. 1, 2025, you will use the payer ID 39026 for all electronic claim submissions. If you need to mail paper claims, please use this new address:
Claims: EDI# 39026
GEHA, P.O. Box 21172
Eagan, MN 55121
GEHA members have received new medical ID cards. Please note that all members have new member ID numbers and group numbers, and there are some changes to the claim submission process, so using information on the member’s new ID card is critical to ensure timely and accurate claim payment. The following ID card is an example of what it looks like:
Sample member ID card for illustration only; actual information varies depending on payer, plan and other requirements.
Questions?
Refer to our FAQ or contact your GEHA representative.
PCA-1-24-03601-UHN-NN_12182024
