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Policies and Protocols for Healthcare Providers

This library includes UnitedHealthcare policies and protocols. The policies and protocols presented here may not apply to all UnitedHealthcare plans.



Policy and Protocol news

Coordination of benefits information now available to streamline eligibility and billing

Coordination of benefits now available through API and the UnitedHealthcare Provider Portal.

Florida Medicaid: Earn an OBRAF incentive

Learn how you can earn an additional incentive when you complete an obstetrical risk assessment form.

Join the Michigan Vaccines for Children Program

Michigan health care professionals are encouraged to participate in the Vaccines for Children Program to get Medicaid-eligible kids vaccinated.

December monthly overview

Review the latest UnitedHealthcare prior authorization, medical policy, pharmacy, reimbursement, laboratory and policy and protocol updates for December 2024.

Kentucky: More Medicaid members will transition to UnitedHealthcare

Many Kentucky Medicaid members will be transitioning to UnitedHealthcare on Jan. 1, 2025.

2025 UnitedHealthcare UCard updates

Review upcoming updates to the UnitedHealthcare UCard for Medicare Advantage patients.