November 2024
In order for members to use their 2024 benefits, please complete recommendations and take payment in the portal by Friday, Dec. 20, 2024. We’ll continue to issue authorizations until the portal is shut down on Dec. 31, 2024, at 5 p.m. ET.
Please note, if an opportunity requires pre-certification, such as an audiogram, letter of medical necessity and a prescription for hearing instruments, it can take 30 days to receive approval from the insurance plan.