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Training and education

See below for a list of our current training materials for care providers.

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  • Provider Express behavioral health webinars and training - Optum Provider Express offers informational webinars and training resources for providers on topics that may be vital to your practice 
    • Online training for behavioral health providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”

OptumHealth Education™ and Optum Provider Express offer a variety of informational webinars and training resources for providers. Training classes, guides and resources are added frequently.

  • OptumHealth Education - This site offers accredited, on-demand webcasts and information regarding upcoming conferences for both physical and behavioral health providers. Some activities include disease management, autism spectrum disorder, behavioral health, intellectual and developmental disabilities.
  • Provider Express Webinars/Training Resources - This page offers informational webinars and training resources for providers to learn more about how to use the website and other topics that may be vital to your practice
    • Online training for behavioral health providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”
  • Provider Express Training and Guided Tours - Find guided training about prior authorization, eligibility and benefits, and claims (claim entry, corrected claims, claim inquiry, etc.). First-time user training is available as well as a technical resource guide.

Our Healthcare Professional Education and Training page is your source for on-demand education created specifically for UnitedHealthcare providers. It gives you in-depth information and meaningful updates from UnitedHealthcare 24/7 and can be accessed from any device.

Topics
  • Claims and Payments: Get the most recent claims processing information
  • Link Tutorials: Tutorials will quickly get you up to speed with our online self-service tools
  • State-Specific Information: Each state has its own page for state-specific information and resources