Claims and Payments | UnitedHealthcare Community Plan of Oklahoma

As a care provider, you can file a complaint with UnitedHealthcare Community Plan regarding any aspect of the health plan by completing the Provider Complaint/Grievance Form.

The form can be delivered in two ways.

Mail:
Complaints and Appeals
UnitedHealthcare Community Plan
Attn: Complaint and Appeals
P.O. Box 31364
Salt Lake City, UT 84131-0364
Fax: 801-994-1082

You have multiple options to file a request to have a claim payment reconsidered.

• You can submit a request online at UHCprovider.com/Claims
• Or, complete the paper Claims Reconsideration Form and
  Mail to:
  UnitedHealthcare Community Plan
  P.O. Box 5290
  Kingston, NY 12402

Direct deposit and VCP information is available to EPS-enrolled care providers in the Electronic Payments & Statements (EPS) tool.

Using Electronic Data Interchange (EDI) for all eligible UnitedHealthcare transactions can help your organization improve efficiency, reduce costs and increase cash flow. We encourage you to use the following tools and resources to get started with electronic transactions.

A PRA is generated for every processed claim and includes relevant details about how the claim was processed.