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Resources and tools for providers and health care professionals

We invite you to use this website, created especially for health care professionals, to find resources that can help you as you care for your patients. Here you can find our medical policies, stay up to date on the latest news or get training on our many tools and benefit plans.

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Provider Portal resources

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Digital solutions

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Dental

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Physical health

News

Kentucky Medicaid: Home infusion claim requirements

Providers delivering home infusion care must register as both a pharmacy and DME provider.

February monthly overview

Review the latest UnitedHealthcare prior authorization, medical policy, pharmacy, reimbursement, laboratory and policy and protocol updates for February 2025.

Prior authorization requirements for non-invasive prenatal testing

On April 1, we’ll no longer require prior authorizations for non-invasive prenatal testing.

UnitedHealthcare national Gold Card code update

The UnitedHealthcare national Gold Card program code list has been updated effective March 17, 2025. Learn more.

Ensure you and all 3rd party vendors have UnitedHealthcare Provider Portal access

How to ensure you and 3rd party vendors have UnitedHealthcare Provider Portal access and why it’s important.

Avoid claim rejections and denials

Discover what causes the system to reject corrected and duplicate claims — and steps you can take to avoid payment delays.